Five Rivers Pet Emergency Hospital

Five Rivers Pet Emergency Hospital provides emergency care with a personal touch. Staff and doctors, like Dr. Howell, are caring and keep pet owners informed. They take the time to explain everything, offering emotional support during difficult situations. The hospital is open late and is great to have nearby. Compassionate and gentle, the team does everything possible to help pets in distress. Recently, the hospital moved to curbside service only, which has made it harder for some families to be involved during treatment. While the staff treats pets nicely and shows kindness and patience, some clients feel the curbside system limits their ability to stay with their pets or be present during procedures. The hospital can be quite expensive, especially for emergency after-hours visits, but it remains a trusted place for urgent care. Despite some challenges, such as waiting outside in cold weather and restrictions on family involvement, the staff’s compassion and care, especially during difficult moments like euthanasia, are highly appreciated. The hospital also provides a private area for families to be with their pets for special moments and even offers Hershey’s kisses for a "last kiss."