Reviews for TruGreen Lawn Care Headquarters
Write a reviewFrom TruGreen Lawn Care Headquarters
Hours
Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 8AM - 9PM
Friday: 8AM - 9PM
Saturday: 8AM - 9PM
Sunday: 8AM - 9PM
Ratings
Google: 1.8/5 BBB: No RatingTruGreen Lawn Care Headquarters
1790 Kirby Pkwy Suite 300, Memphis
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Worst lawn service ever. My lawn was the Lawn of the Quarter then TruGreen came along. They have killed my lawn. I asked the guy adding the chemicals about the new brown spots. He said he didn’t know what to do and if I thought he should apply more fertilizer. I had someone come out but he didn’t bother to call to make sure we were there. I received a statement that the issue was crabgrass. When I talked with his manager he validated that the pictures they took before they started did not have any crabgrass. Stay away from this company!!!!
I have gone through TruGreen's survey multiple times and have never had anyone from the company respond. I have been with TruGreen for years, both in Florida and in Tennessee.Two years ago you tripled the price. I canceled the following year. A representative called me and stated the price would double, but I would have all seven treatments just as the year before. This turned out to be a lie as you whittled the visits to five as opposed to the promised seven.This was the first nail in the coffin. Your latest bungle was when the tech came to the door (ring doorbell at 3:38 p.m.). They used to text before coming and after the treatments. Apparently TruGreen has eliminated...read full review
In my short time of having service (maybe 3 months?) I've had nothing but trouble. It started out with the technician not being able to locate my back yard. That happened several times. They continually came out to retreat and finally I requested that they put a flag in the back yard when they visit and treat so that I had an indicator that they actually found the back yard and treated it. They came out recently for monthly treatment and failed to leave flag. They came out again to retreat and leave a flag and they ended up treating my neighbor's yard and placing flag in my neighbor's yard. I've complained I don't know how many times and apparently notes have been...read full review