About Nail Palace
Based on customer reviews, Nail Palace has significant issues with service and customer satisfaction. Multiple reviews describe it as the worst nail shop and a waste of time. A major complaint involves a nail technician who was upset and rushed a dip powder service, resulting in the wrong nail color that did not match the customer's choice, leaving them devastated. Long wait times are also a problem, with one customer reporting a near two-hour wait because only one worker was present. The technician's frustration over a customer's choice of dip powder instead of acrylic was noted. Customers report they will never return and advise others not to go either.
I’ve only had my nails on for a week, a day after getting them done they looked terrible. This is my second time at this nail salon and both experiences were bad I don’t think I’ll return. But I will say they did great with my pedicure. But the manicure is terrible the nails are coming up as well. I was in there for 2 1/2 hours and the only client in there the entire time.
Very bad service ..my nails fall off after 3 days . My pedicure is the worst I ever have , the old lady is very unprofessional and rude. I waste $80 and In the end she try to over charge the service.Never come back.. I gave them 0 .
Very very dirty nail salon. Dust is everywhere, the nail utensils is dipped in the water used in soaking your feet and put back in the container without been sterilized or cleaned Red flags everywhereThere is a 2- 3 hr wait. You asked for appointments they will tell you it's only walk-ins. Which I can understand.The lady acts like she is scared of touching the feet. Pls why are you in this business when your customers can not get the services they paid for. Instead I have been itchy since I came from this unfortunate nail.palace on Hacks cross.People beware they will soak your feet forever while the other man walk around doing nothing but admiring his nails and himself...read full review