Metro Air Conditioning & Heating is a trusted provider of affordable and reliable air conditioning and heating services in Shelby County, TN, and North MS Suburbs. Their licensed, bonded, and NATE-certified technicians deliver prompt, friendly, and competent service, ensuring their work holds up to the region's extreme weather conditions.
Customers have praised the company's responsiveness, with one reviewer sharing how they were able to schedule a same-day visit on a Saturday to fix a failing AC unit, even on Father's Day. The technician, Charlie, was able to temporarily patch the issue and return the next business day to complete the repair with the correct part, ensuring the customer's home was comfortable again.
Another customer expressed their complete satisfaction with the service, describing the technician, Charlie, as professional and thorough in maintaining their HVAC system as the season changed. The company's use of technology, such as alerts and real-time location tracking, has also impressed customers. Overall, Metro Air Conditioning & Heating has earned a reputation for providing excellent service and expertise, making them a reliable choice for the community's heating and cooling needs.
Kerry was absolutely great getting Charlie to my house as soon as he finish the job he was on to work on my AC. The system that they use to alert me when he is on his way to my house and using the map showing where he is coming from and how i can follow his location all the way to my house is just awesome. Charlie was wonderful and he got right to work and found the issue right away and fixed it. Nice and cool now. You definitely have me as a customer. Thank you both so much. AR
Extraordinary!!! They saved me $22,000! Conway wanted to replace my 10 YO system with a top of the line heat pump, said mine was beyond repair. So, I got a second opinion……..from Metro. The service man replaced a worn out “permanent, cleanable” filter. It’s been running like a champ ever since. I got a $190 annual service contract and they applied my visit as the first of two in my annual plan. $22,200 quote, you do the math. My AC is like me, old but still alive.
Everybody was as nice as they could be. No “man-speak,” thank you very much. It was the highlight of my week!😆
Prompt, friendly, and competent service.
I called Metro on Saturday afternoon as our AC started dying on Thursday during the hottest week of the year, so far. Kerry scheduled me for the following morning (Fathers Day) without a second thought. We wasn’t 100% sure on what time the technician would come out but gave me an estimate of some time in the morning. We spent the night at my mothers home because of the heat. Kerry communicated through text and calls regarding when the technician Tony could come to my house. 9:30 the next day, Tony was able to come to the house to fix the AC. He didn’t have the exact part he needed, but used what he could to patch it up for… read full review
5447 Crestview Rd, Memphis, TN 38134
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