About Empire Today - Memphis, TN
Empire Today is a premier flooring company that has been serving the Memphis, TN area for decades. They offer a wide selection of quality, name-brand products including carpet, hardwood, laminate, vinyl, and tile flooring. Empire's customers appreciate their signature Shop-at-Home Convenience, Next-Day Professional Installation on in-stock products (where applicable), great prices, and top-notch service. While most customers have had positive experiences with Empire, there have been some issues reported. One customer mentioned challenges with a sales representative who lacked knowledge about color coordination. However, many others have praised salesmen like Kris Cain and Marcus Johnson for their professionalism and expertise. Customers noted that these salesmen were thorough and helped them understand the differences in flooring choices, including weight, density, and warranty. The installers also received positive remarks for being friendly and timely. Overall, Empire Today provides a convenient flooring shopping experience, with quality products and services.
I recently used Empire Today for our new flooring, and the entire experience was absolutely fantastic. From the moment we booked the appointment to the final consultation, everything went incredibly smoothly.
A special shout-out to our flooring salesman, Mr. Taylor Bodmer, who came out to our home. Taylor was truly amazing to work with! He was highly professional, patient, and incredibly knowledgeable. We had a ton of questions about different materials and durability, and he took the time to answer every single one of them with total honesty and expertise. He made us feel completely confident in our choices without ever making us feel pressured.
If you are...read full review
We had a great experience with Empire. Our salesperson went above and beyond to help us with our request and needs. We had to move our date a couple times and the customer service staff was helpful and always friendly. The gentlemen who removed the carpet and installed the new one were easy to work with and professional.
Kris helped me with a new installation, for our home. Process was stress free, and he was very knowledgeable and professional. Would h8ghly recommend Empire, and ask for Kris if possible!