Cresthaven Internal Medicine is a highly recommended medical practice that provides exceptional patient care. Patients praise the thorough and caring approach of the doctors, particularly Dr. Arthur Franklin, who has been described as "awesome" and someone who "really cares about his patients." Patients feel confident and well-supported, even during difficult times. The nurse practitioner, Jessica Arth, is also praised for her attentiveness and concern during appointments. The staff at Cresthaven are consistently described as great, with one patient specifically mentioning the excellent service provided by Ana. While there have been some issues with communication, such as difficulty reaching the office by phone, the overall quality of care and treatment at Cresthaven Internal Medicine is highly regarded by its patients.
Jessica Arth is amazing. She always listens to every single concern I have regarding my health and helps me come up with solutions. They are quick to get my medications refilled. The nurses/medical assistants who draw my blood and take my vitals are always kind and funny. Everyone does a fantastic job there!
Dr. Avila is an amazing internist. He really listens, never makes you feel rushed and explains conditions in a way that really makes sense. I always feel heard and well taken of at every visit. My husband has complicated conditions and Dr Avila is the best diagnostician. His staff is equally professional and courteous as well.
My husband & I love the care this team of Doctors give us.
We’ve been going there 3 years now and have been very impressed with the PA’s we’ve seen, the nurses are wonderful and if you call they always get back to you quickly.
We love Dr Franklin, he’s funny, very thorough & explains things so you understand what is going on or what the next step will be. He definitely puts your concerns at ease and seems to really care about his patients.
During a snow storm when all offices in the city were closed, I had to call the on call Dr two different days and both of them were kind, took time to listen, asked a lot of other questions regarding my health issue and then… read full review
6799 Great Oaks Road Suite 105, Memphis, TN 38138
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