There is not a better small business in terms of customer care!!!! We had no idea what to do when we had flooding in our kitchen floorboards and no clue where it was coming from. Greg had a crew at my house immediately- followed up several times and spent days making sure we were set and knew the next steps. He spoke to insurance company, took us through the process, and was incredibly attentive even though he had several jobs, we felt like a priority. No one wants to have to call a restoration company EVER— but get ahold of Greg if you do and he will make the process easy during a stressful time and make sure job is done correctly!
About 911 Restoration of Middle Tennessee
911 Restoration of Middle Tennessee is a reliable and professional business. Their teams, led by knowledgeable and on-time staff, complete repairs quickly and efficiently. They are thorough and courteous, leaving work areas clean. Communication is a priority, with clear updates throughout the process. Clients praise their professionalism, timeliness, and responsiveness, making them a great choice for water damage-related cleanup and repair services. Customers appreciate their prompt response, with some arriving within an hour of contact, and their respectful, helpful employees. The team, including the owner, works quickly and provides solid work, making the process from start to finish very easy. They assess damages thoroughly, explain everything clearly, and maintain a friendly, professional attitude. Overall, 911 Restoration of Middle Tennessee is highly recommended for restoration needs.
Reviews
They saved our hardwood floors!
One day we came downstairs and discovered water flowing out of our basement ceiling. Turns out the source was a leaking dishwasher in the kitchen. The worst part is the water also was leaking underneath our wooden floorboards, and by the time we noticed the issue our floor was already warped and buckled.
Our plumber recommended Greg and team at 911 restoration to deal with the water damage. They came out immediately to assess the situation, and by the next morning all of the restoration equipment was set up, including vacuum mats for the buckled floors.
The fast action on their part definitely contributed to the success of the restoration. In the end our floorboards settled and smoothed out once they were dry. Without this restoration we likely would have had to replace the flooring for the entire first floor, which would have cost 10x as much.
Huge shout out to this company for being such a help to me in a time of need. They were kind to come out on Sunday WITHIN AN HOUR time frame of reaching out. Steven & Scott were beyond professional, quick to get started, provided solid work, and had great communication throughout the whole process. Their team made the process from start to finish extremely easy. I would highly recommend this company to anyone in need of their services.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts credit cards
- open to all
Location
815 Lexington Cir, Manchester, TN 37355
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