About Planet Fitness
Planet Fitness is a popular gym that promotes their unique concept of Big Fitness Energy™, providing a post-workout glow for its members. The gym has a policy against video recording during workouts and minimizing phone usage on the floor, creating a relaxed and comfortable environment for members. The staff are friendly and dedicated to maintaining cleanliness throughout the facility. The Lebanon location is spacious and well-equipped, making it a convenient option for those seeking a comprehensive workout experience. Members appreciate the affordable pricing and the availability of various machines necessary for staying in shape. The gym's atmosphere is friendly, with members and staff often helping each other out. One staff member, Dallas, was specifically praised for being helpful and kind. A notable feature is the crowd meter, which appears to be mostly accurate, although there is room for improvement in monitoring the 30-minute circuit training area. Members have reported instances where people are not following the circuit and not vacating machines on time, causing some inconvenience. Despite these minor issues, members enjoy the atmosphere and the staff's friendliness. Many appreciate the gym’s commitment to cleanliness and the availability of a Personal Trainer, who is regarded as knowledgeable, kind, and one of the best in TN. The gym also offers a 24-hour flexible exercise program, benefiting different age groups, including retired seniors, young adults, and senior citizens. Overall, members feel the gym promotes a positive environment where they can work out comfortably and achieve their fitness goals.
Andrew, Dallas, and Matthew went above and beyond helping us!!!! This was one of the most pleasant and supportive staffs I have ever seen at any gym location! If there are employees of the year, they deserve to receive those awards!
Friendly staff and nice environment, the only problem I have is that people use in the workout machine to watch their cellphones, they can be seating for long time just watching their cellphone while you are waiting, many times I had to leave without finishing my workout for the same reason. Please pay more attention to it and find a solution, thanks.
Managers are amazing!!!!!! Dallas and Matthew are amazing! The staff is fantastic as well. Exactly helpful. The last asst manager (William) was no help to me at all and always seemed to have issues with other customers. Glad he’s gone… just better environment over all.