About Busy Bee Plumbing Heating & Air Conditioning
Busy Bee Plumbing, Heating & Air Conditioning is a company founded in 2012 that aims to deliver exceptional service in the plumbing and HVAC industry. They strive to provide speedy and responsive expertise tailored to customer budgets. Customers consistently praise Busy Bee for their friendly service, quick response times, and efficient work. Many appreciate their 24/7 availability, particularly in emergency situations like pipe leaks. The company has also been commended for their clear communication and timely answers to follow-up questions. Technicians like Blake Musick, Henry, and Kaleb have received specific recognition for being professional, knowledgeable, and thorough in their work. While some customers find their fixed pricing system less flexible, they acknowledge the company's commitment to completing jobs promptly and professionally. Busy Bee stands out for their reliability, as they are responsive to calls and appointments, a quality that some customers have found lacking in other plumbing companies. Members of their BeeHive Club have reported great service and a personable approach, further enhancing the company's reputation.
Had Busy Bee install a new HVAC system today. Tyler, Sebron, Owen and one other gentleman who came to help finish up did the work. They were all very courteous, professional and conscientious. They worked without complaining in sub-freezing temperatures. Unfortunately, the wrong thermostat was sent with the system so we’ve been assured that it will be replaced with the WiFi capable one we were promised in our Job estimate. They did leave us with a functioning system in the meantime. We are looking forward to a long relationship with Buzy Bee as they will be monitoring and maintaining our system twice annually.
As a single mom who is a home owner, home repairs are always scary and unpredictable. Matt was awesome and super knowledgeable , explained everything in detail which I appreciate. In my line of work, communication is everything!!! And My heat is back on! My son and animals are happy.
I’ve used this service several times and always very pleased. Kind, patient, knowledgeable service at both the phone customer service and repairman level. Will use them again next time.