Jay answers the phone himself when you call and his availability makes you feel like you are his only customer, not just a statistic. He comes up with a game plan to attack your problem that doesn’t attack your wallet. He highlighted how another HVAC repair company was attempting to take advantage of us by making an issue seem more catastrophic than it was, and then he brought to our home creative solutions priced to protect our budget and absolutely solved the issue! His crew was so enjoyable to work with and they kept us laughing while they were here while being very respectful of our home, and also provided us with educational tips that were relevant and helpful… read full review
About Jay's Pro Services
Jay’s Pro Services is an HVAC company built on integrity, technical mastery, and a commitment to doing the job right the first time. What started as a one-man operation has grown into a trusted name across Nashville, La Vergne, Brentwood, Murfreesboro, Smyrna, Mount Juliet, Nolensville, and beyond. The business is built on word of mouth, repeat customers, and referrals.
Jay and his team were referred by someone else with the same experience. His pricing was unbelievable. The team was clean, respectful, knowledgeable, and best of all, honest. They documented and reviewed every problem, discussed options, and told the length of time before a fix was needed. They fixed problems that other companies caused and problems that were told weren’t fixable. They were the 3rd HVAC contractor on one project, and the only ones that could deliver. One customer’s AC was not working and the house got up to 85 degrees inside. After two ridiculous quotes from others, Jay came within the hour, gave an incredible quote, and a tech fixed everything within two hours. Another AC went out at 3:00 pm, and the repairman fixed everything by 5:00 same day. Carlos is the best repairperson, kind, patient, diligent, flexible, and explained every step. Prices are always lower than anyone else, and after they leave, customers don’t worry the job wasn’t done right. Very honest, and not looking to get over on anyone.
Reviews
Called at the end of the day because my HVAC unit stopped working and it was getting really hot in my house. Jay personally took my call and had one of his technicians out there within 20 minutes! The technician was heading home, but gracefully took the service call after hours, and I didn't even get charged a extra fee for it! Carlos was very professional, explained everything to me and got my unit working within 30 minutes. I have been in construction for 20 years and I have never experienced anything even remotely close to the amazing service that Jay and his team did for me and my family. Funny enough, as I write this review, I will be meeting Jay at one of my rentals… read full review
Great people got it done quick and easy!
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Hours
Location
1209 Sweetwater Place, La Vergne, TN 37086
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