About Action Air
Action Air is a family-owned and locally-operated company with nearly three decades of HVAC experience. Their NATE-certified technicians provide reliable and affordable products and services at low prices. Customers praise their courteous and respectful staff, who answer questions and set up equipment efficiently. The office staff is helpful and friendly. Recently, Action Air installed a mini split for a house extension, demonstrating efficiency and effectiveness. The team also quickly diagnosed and replaced an upstairs air unit, showing their skill and professionalism. Technicians like Matthew, Maddox, and Justin are knowledgeable, professional, and have terrific personalities, making them easy to talk to. They are supper nice and really went above and beyond to help, showing they actually care about the customer. Action Air is a trusted choice for heating and air needs, with many customers recommending them to others.
Alvin helped us in a pinch. Upfront and honest about pricing and gave us advice on how to prevent issues in the future. Non emergency call but he still made it out there in a couple hours, cleaned a condensate drain line, pump, furnace, and run a new drain line under my porch all under an hour. Lowest quote out of 4 I obtained from the Chattanooga/Hixson area.
Action Air is absolutely amazing. We were looking for a new HVAC provider due to ongoing but not consistent issue with our AC unit (freezing up) that two previous providers could not figure out over the last year. Our neighbor highly recommended Justin at Action Air. The appt was quick to schedule - Justin came a couple days later. Of course the AC unit was acting okay when he got to our house but based on the issues discussed and photos I showed him, he said it was like a trip to the doctor and that the unit seems ok at the appt but he knows it is not. Then he spent two hours testing the outdoor unit, air capacity blowing from the various vents downstairs and upstairs...read full review
I signed up for the service subscription with Neal Tompkins after he explained how it worked with great detail and the value I was getting. The service tech, Maddox, explained each step of his visit and kept me updated after each step was completed. He also gave suggestions about my air filters to help lower my power bill as well. 10/10 start to finish!