From Vanderbilt Eye Institute Hendersonville
We’re in this with you, to help you get the care you need, safely.
Vanderbilt Health has restarted surgeries, procedures and clinic visits that were paused or delayed. Safety is our top priority, with measures that follow – and in some cases exceed – local, state and CDC public health recommendations.
Everyone wears a mask – patients, visitors, doctors, nurses and staff. We’re sanitizing rooms between each patient, and cleaning public spaces frequently throughout the day. We’re checking everyone for fever and symptoms before they enter our facilities.
We’ve spaced chairs in waiting areas, limited the number who can ride elevators at once and made other changes so we can keep a safe (6 feet) physical distance.
Google: 3.2/5
I had an excellent visit with my 15 month today. Dr. Reddy and the team were very sweet with my daughter who was clearly nervous about the exam. We arrived early and completed paperwork in advance. That seemed to help speed up the waiting process. Thanks for a nice experience. TIP: there is a Starbucks next door. :)
Came in for a normal eye exam 3/6 before I got kicked off my parent's insurance plan. Upon walking in there, and walking to the front to check in, I immediately felt like a bother as the front desk woman was not pleasant nor did she act like she cared. I felt like I was a burden for even having an appointment there. Next, they called me back and did my exam which was a NORMAL eye exam that my insurance covered, but they charged me as a medical eye exam because at the end I explained, because the doctor asked, have I had any problems and she told me she believes it was ocular migraine after I explained what was going on. I called my insurance company about the price and...read full review
My two year old had an appointment yesterday. Got there a bit early, got taken back and had some tests done by the nurse, and then sat there for over an hour waiting. No one came in to tell us what was going on, and eventually we just left. I understand that things get behind but leaving someone in a room with no idea what’s going on, no information, is highly unprofessional and frustrating.