About Vanderbilt Eye Institute Hendersonville
The Vanderbilt Eye Institute in Hendersonville offers excellent medical care, with doctors and assistants who are knowledgeable and helpful. The facility has implemented strict safety measures, including mask requirements, frequent sanitization, and social distancing guidelines. Patients are encouraged to arrive early and complete paperwork in advance to expedite the waiting process. However, there have been some complaints about the front desk service, specifically about a staff member who was reported to be rude and condescending. Despite this, many patients appreciate the convenience of accessing the Vandy medical system without having to go downtown. Overall, the Vanderbilt Eye Institute in Hendersonville provides great medical care in a safe and considerate environment.
So incredibly impressed by this office and staff! My 16 month old had an appointment. We checked in quickly and waited maybe 5-10 minutes before being brought back. There were kids books and a kids show playing in the waiting room. The initial tests were done by the sweetest lady who used stickers, stuffed animals, and a kids show to get all the things she needed! She was so patient and kind with my daughter and we managed it with no tears even with the eye drops!
We had to wait about 15-20 minutes for the drops to work in the waiting room, which was the hardest part. After that we were taken to another room for a quick test (again such a great kid friendly staff)...read full review
My son is 21 months and I was scared it was going to be nothing but crying because he does not take well with strangers….. but wow Ashley was absolutely amazing she was so nice and took her time. She made it like play time and he loved it. Dr. Hunter explained everything and was fast with exam.
I had an excellent visit with my 15 month today. Dr. Reddy and the team were very sweet with my daughter who was clearly nervous about the exam. We arrived early and completed paperwork in advance. That seemed to help speed up the waiting process. Thanks for a nice experience. TIP: there is a Starbucks next door. :)