Reviews for Earl Duff Pre-Owned - Sales & Service
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 1PM
Sunday: Closed
Ratings
Google: 4.6/5 Facebook: 5/5 Tripadvisor: 5/5 Nextdoor: 503 ❤️Earl Duff Pre-Owned - Sales & Service
1028 S Roane St, Harriman
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i want to commend Doug burgess Doug is always friendly and has a sincere interest in helping me. He is the best service manager I have met!
I was on a long road trip when I started getting a worrisome vibration (2017 Outback). Ashley, Doug, and the crew fit me right in without an appointment, identified the problem (a tire belt separated), got it fixed and had me back on the road well inside two hours. All the while they kept me informed about the progress. And when I got back home I even found a tank you card from the shop, which was certainly an unexpected and sweet touch. Definitely recommend this place for service.
We were traveling from NM to PA and our Check Engine light began flashing near Harriman TN. We found Earl Duff Pre-Owned Center on line. Talked to Doug Burgess, the Service Manager. He said he would check it out right away. He and his Service Team, Bill and others diagnosed and corrected the problem and had us on our way in about an hour. Great customer service!! Thanks again, Doug and your Team.