About Serenity Spa by Westgate
Serenity Spa by Westgate, located in Gatlinburg at Westgate Smoky Mountain Resort & Spa, offers a relaxing environment with friendly staff. The spa provides over 50 world-class services, including facials, massages, manicures, pedicures, and body wraps. Guests often praise the Swedish massage, hot stone massage, and classic pedicure. Therapists like Heather and Amber are known for their professional and skilled work, with a kind and attentive demeanor. Visitors appreciate the spa's beautiful and calming atmosphere, enjoying features like heated massage tables, refreshing watermelon water, and relaxing music. Many guests have had memorable experiences, including couples on their honeymoon, and plan to return for more treatments. The atmosphere is so relaxing that visitors often lose track of time and feel completely pampered. The serenity room provides a comfortable space to sit and relax before and after appointments, where guests can enjoy organic tea, coffee, or fruited water. Guests also highlight the exceptional Serenity Body Blend and Serenity Signature Facial, describing the experience as fantastic on every level. The staff is consistently praised for their kindness and accommodating attitude, with some recommending asking for specific therapists like Kora, who is described as absolutely wonderful. Although some feel the interior could be lighter and warmer, the overall experience leaves a positive impression, making it a top choice for those seeking total tranquility.
The staff was great and we were very lucky to have picked up the last spot available for the day.
Relaxing atmosphere, beautiful view from the massage chair while getting a much needed pedicure.
Heather and Emily were fantastic for the Swedish couples massage. Heather was my massage therapist and Emily worked on my fiance. It was super peaceful in the room, and the massage definitely put me into a super relaxed state. Surrounded by the Smoky Mountains at Westgate Resort, Serenity Spa in Gatlinburg is the ultimate place for relaxation. Thank you ladies up front for making the check in and check out process easy. And thank you Heather and Emily for ending my week on the best note!
Wonderfully relaxing experience! Bought a massage for my friend (for her birthday) and one for me. We had Emily and Amber which both ladies provided a great experience. Highly recommend