Serenity Spa by Westgate

Serenity Spa by Westgate, located in Gatlinburg at Westgate Smoky Mountain Resort & Spa, offers a relaxing environment with friendly staff. The spa provides over 50 world-class services, including facials, massages, manicures, pedicures, and body wraps. Guests often praise the Swedish massage, hot stone massage, and classic pedicure. Therapists like Heather and Amber are known for their professional and skilled work, with a kind and attentive demeanor. Visitors appreciate the spa's beautiful and calming atmosphere, enjoying features like heated massage tables, refreshing watermelon water, and relaxing music. Many guests have had memorable experiences, including couples on their honeymoon, and plan to return for more treatments. The atmosphere is so relaxing that visitors often lose track of time and feel completely pampered. The serenity room provides a comfortable space to sit and relax before and after appointments, where guests can enjoy organic tea, coffee, or fruited water. Guests also highlight the exceptional Serenity Body Blend and Serenity Signature Facial, describing the experience as fantastic on every level. The staff is consistently praised for their kindness and accommodating attitude, with some recommending asking for specific therapists like Kora, who is described as absolutely wonderful. Although some feel the interior could be lighter and warmer, the overall experience leaves a positive impression, making it a top choice for those seeking total tranquility.