Reviews for The Tile Shop
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 10AM - 5PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.6/5 Facebook: 4/5The Tile Shop
1245 N Germantown Pkwy #110, Cordova
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My wife picked out tile that was damaged during shipping to the store. Since we were scheduled to fly out of the country, Joe, the manager, personally delivered the replacement tile to our home so installation could occur while we were gone. Now THAT'S Customer Service! We look forward to working with The Tile Shop on our next project!
Remodeling a master bathroom and had to pick out tile. A daunting task for someone who isn’t a designer. Rashawn W. was so helpful and was able to help us put together a stunning bathroom! She takes the time to listen to you and get an understanding of what you are going for. Our contractor was a bit overzealous when it came to quantities and we ended up with quite a bit extra tile. The Store Manager Joe L. was very nice when it came to returns and was able to make all necessary adjustments to the invoice. All in all I would say I definitely recommend The Tile Shop based on a great selection and superior customer service.
When my wife and I walked into the store we knew we had found the right place, and when we were assisted by Joe Laspina we knew we had found the right person to help us. We had a general idea of what we wanted for our kitchen remodel, but with his help we left the store confident that we had purchased the perfect products for the job. There was never even the slightest suggestion that what was most expensive was necessarily the best. In fact the backsplash we ended up buying was actually on clearance. There is no way that you can go wrong with a store with this kind of products and this exceptional customer service.