Reviews for Banfield Pet Hospital
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 6PM
Sunday: 9AM - 5PM
Ratings
Google: 4.3/5 Facebook: 3/5Banfield Pet Hospital
3047 Wilma Rudolph Blvd Ste B, Clarksville
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I had a wonderful experience with this Vet. The entire staff took great care of my baby boy Deebo, and was very communicative. He had a quick surgery to repair his nail and it healed beautifully. He did not show signs of pain and you could tell he trusted everyone involved.
The service here is inconsistent. Some people are lovely and respectful, while others are short, condescending, and passive aggressive. As a first-time pet owner, I have often felt judged for asking questions. Some staff are absolutely lovely. And others are quite rude. We're on the wellness plan, but after all the vaccinations are done, I might look for another place that's more consistently professional and courteous.
They are the best. No matter how busy, they have either scheduled my dogs in or provide me with tips and time range to monitor my pets when they are acting out of sorts putting me at ease until they can schedule an appointment. These folks are patient with upset or nervous pet owners. They handle the pets with respect and care. At times, they are just too busy trying to take on more than a full load for Clarksville's pets.