About Masters Appliance Heating & Air
Reviews for Masters Appliance Heating & Air
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Masters Appliance Heating & Air is a highly recommended company that provides excellent, professional, and courteous service. They promptly address issues with air-conditioning units, explaining problems, offering options, and efficiently installing new units. The technicians are polite, remove their shoes, and do not pressure customers for unnecessary repairs. This family business emphasizes integrity and good communication with customers, making them some of the kindest and most knowledgeable people in the field. Many customers have experienced quick and effective service, often getting repairs done the same day or even on holidays. For example, a customer had their unit fixed with a $6 part instead of a $600 part, showcasing their commitment to honest service. Customers appreciate the amazing customer service, with technicians being courteous, knowledgeable, and quick. Masters Appliance Heating & Air has consistently received 5-star experiences from customers, reflecting their dedication to quality work and customer satisfaction.
Do not accept any quotes until you speak with Daniel and the Masters team. Not only did they give a HIGHLY competitive price and structure, but they carried themselves with honesty and integrity the entire time. The finished work (double unit replacement) is beyond phenomenal
They really know their stuff, work diligently and are unusually transparent. Daniel himself did so many little fixes around the units (which were made in ‘03), got us in quickly due to an emergency, and never wore anything but his uniform and a smile.
Don’t go with the big flashy guys (Metro), they over quoted us ten thousand dollars. Metro’s marketing does very well...read full review
I received a referral from a friend who has an excellent experience with Daniel with Masters Appliance Heating & Air this morning. Call them because I had an issue and haven’t had good service with the local company I have been using. I reached Daniel who let me know I’d get a call from their scheduler which was received very quickly. Natalie was polite and professional when she called, asked what my needs were and promptly schedule for Daniel to come out same day. Daniel arrived as expected per Natalie’s updates, and quickly identified the cause and provided the solution. Fortunately he is very knowledgeable and was able to show me and explain another...read full review
Great experience! Daniel and team were a pleasure to work with on my HVAC replacement. They had a very competitive price and performed the installation promptly. They went above and beyond! Highly recommend!