JCPenney Salon

Aug 2022

I was in a crunch trying to get a back to school cut for my daughter. They answered the phone when we were in the parking lot and said they said they could get her in without a wait right then. Jennifer brought us straight back and took care of us in an efficient manner. She listen to what I wanted as a parent while including my daughter in the conversation. Best of all kids cuts were on sale for $12 today. Yay!Service: Haircut

May 2022

When thinking about hair salons, one would not immediately think of JC Penney. For me, it’s where I buy all of my curtains and bedding and awesome home decor. When looking for a new hair salon, I happened to recall seeing theirs and on a whim stopped by. I am so glad I did and met an awesome stylist, Jennifer! She squeezed me in as a walk in and did so very cheerily. Her professionalism was immediately apparent. Us women know it’s going to be a great cut when they take time to assess the hair before they even start a shampoo. And the shampoo was so relaxing as she took her time to massage the scalp. After the cut, she did a preliminary dry and had me assess before...read full review

Mar 2021

Cassandra in the TN Salon did a terrific job and fixed up a previous bad cut. I recommend her. However, although I had booked two weeks in advance and even re-confirmed and was there at store opening, she was already cutting someone else's hair at my appt time and I was told my appt did not exist. They eventually found it. The app apparently allows several people to book for the same hair stylist and just pushes over the original appointments where they will not be seen. The Salon seems to also allow individuals to arrive for service before store opening.All the other hair stylists were without appointments. It's pretty ridiculous that they had to double-book for Cassandra,...read full review