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Ulta Beauty

3.8 98 reviews
Cosmetics, Cosmetics & Beauty Supply, Hair Salons
Overall rating
3.8
out of 5
98 reviews
5 star 58%
4 star 10%
3 star 4%
2 star 5%
1 star 23%

About Ulta Beauty

Ulta Beauty is a comprehensive beauty retailer offering a wide range of products from over 500 brands, including exclusive lines. The store caters to diverse preferences with its Conscious Beauty options, featuring vegan, clean ingredient, cruelty-free, and sustainable products. The Salon at Ulta Beauty provides various services, including hair, skin, makeup, and brow treatments, as well as ear piercing. Customers consistently praise the friendly and helpful staff. Many have had fantastic experiences, especially with stylists like Jenn, who are noted for their kind demeanor and expertise in hair care. Shoppers often find their perfect foundation match and discover new favorite products. They also appreciate the helpful staff near the entrance who assist with finding products and offer good suggestions. Customers have expressed gratitude for the knowledgeable employees, especially when picking out foundation or trying new scents. Some reviews mention that the store can be busy, but overall, Ulta Beauty remains a popular destination for beauty enthusiasts seeking high-quality products and expert services. Customers recommend treatments like hair glosses and cuts for maintaining healthy hair. The store is clean, well-stocked, and provides a positive shopping experience.

Jul 2026
5.0
I was greeted with a smile. I needed help swapping brands of cosmetics. Meaning I would need to be swatched again. I have to say that I was treated with so much kindness, friendly, energetic, and beautiful personality. I hope I didn't spell her name wrong. Maddie was a breath of fresh air. She is a true asset for customer needs and making sure that we are on the same page. I will be looking for her again. She's the only reason we return.
May 2026
5.0
The most beautiful experience. We originally went to great clips but they were rude to my mother so I told my mom to come on and we’ll find another place. We called ulta asked for a wash and a style and the lady who answered the phone was amazingly friendly and very helpful. We get an appointment for 7pm on may 30th and when we walked in we were greeted with smiles and navigation to the back where we met the lady who does hair I’m sorry I forgot her name but he and the lady named Emily were very sweet and helpful. I HIGHLY recommend this place to anyone who doesn’t wanna deal with those rude employees at great clips. It’s legit a 1 minute drive from the great… read full review
Apr 2026
5.0
Highly attentive at the Bristol Virginia / Pinnacle location. Wow. Truly amazed at this visit. I hope each location takes note of how attentive and helpful this location is for customers.
Photos of Ulta Beauty, 456 Pinnacle Parkway Ste F-118,  Bristol
All 42 photos

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  •  offers same-day delivery
  • masks required

Location

456 Pinnacle Parkway Ste F-118, Bristol, TN 37620

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Ulta Beauty · 456 Pinnacle Parkway Ste F-118, Bristol, TN 37620

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