Damage Restoration near Alcoa

“Jordan and Kam went above and beyond to get my dryer working. They cleaned the duct in a timely manner and showed up when they said they would. Super nice people 10/10!“

“Fast response, professional team, and excellent work. ServiceMaster made the restoration process smooth and stress-free. Highly recommend!“

“Experts when managing neighbor disputes!
After in investing in a new roof, I was keen to remove any overhanging limbs and branches, one of which stemmed from a neighbors river birch. After repeated attempts to find a solution with the neighbor, including offering to pay for the service, discussions broke down and I was barred from stepping foot on their property. This posed a challenge as the trunk of the tree resided fully on the neighbors property, not on the property line (distinction important in TN property law). East TN Tree Service was incredibly knowledgeable and creative in coming up with a solution that ensured I achieved my goals while respecting the neighbors demand and TN laws. I also live in an HOA community and they were more than prepared to provide me with the necessary paperwork to get the work approved by the HOA. In addition to the river birch, I also had East TN re-shape a maple that the electric company had cut and limb up a different maple in the rear of the property. On the day of service, there was some miscommunication. The office called around 4:00 - 4:30 to notify me that the crew was held up on another job and wouldn't make it to me that day. Bummer, but I tried to be understanding. Then, to my surprise, the crew arrived around 5:00! They hadn't connected with the office and left the choice to me. I said go for it! They used a boom truck to keep everyone on my property while reaching the necessary limbs. This was no easy feat as I also had powerlines nearby to avoid. I showed the crew chief the staked property line before everyone got started. He stood there the WHOLE time making sure no one crossed it and everything was only trimmed back to the line. It was a relief to know they were taking the whole situation as seriously as I was. No joke, they took less than a hour! They asked to leave the debris overnight - again not ideal but sure it won't hurt anything/anyone for 12 hours. The pile was GONE before we were even up the next morning!! All and all I can't recommend East TN Tree Service enough. If you have a complicated removal or a pesky neighbor, they are who you should trust to achieve your goals. I hope I don't have to work with them again ;) but won't hesitate to call them if I need tree services again!“

“What a great experience!!! They arrived on time, were professional, friendly, and did a thorough job!!! Will definitely use them again!“

“We had a Warranty issue 6 years after the roof installation by Kevin and his crew. Kevin was very responsive in dispatching a crew immediately and finding and fixing the issue. Thanks Kevin, for helping us avoid a serious problem!“

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“I could not be any more pleased with the attentive service I received from Rainbow. They were very fast to respond and took care of my problem. Hope, Josh, and Nikko were fantastic! I would highly recommend this company!“