Dec 2022
We got our mortgage with them. I felt the experience could have been better. We sent them the estoppel and they said they didn't know what to do with it. They also charged us a late fee without telling us when the documents needed to be in by. Both the realtor and the bank were shocked by the late fee. The bank will be refunding us because of that. You know something has gone wrong when the bank is on your side! The lawyers also didn't go over the mortgage papers with us. They just told us where to sign, not what we were singing. I felt like we were an inconvenience to them.All in all, not a good experience. It got the job done but it could have been better. The bank… read full review
