About PetSmart
Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
PetSmart, the world's largest pet supply and services retailer, offers a wide range of products online and in-store to cater to the needs of various pets. The store offers dog training, pet grooming, pet boarding, and adoption services at select locations. Customers praise the helpful and friendly staff, citing instances where they received excellent assistance with pet care and product selection. In particular, one customer appreciated the staff's help in addressing a pet health issue, while another customer received top-notch service in finding a specific dog food. Although some customers have noticed limited stock for certain items, overall, PetSmart is known for its welcoming atmosphere and dedicated staff.
We have brought our large Malamute into the south store a handful of times, both with his service vest on and off. Brandon has provided us with exceptional care on each and every visit. He is respectful of our service dog’s space, while still offering treats for us to give to him. His attitude is consistently energetic, caring, and welcoming.
Brendan was so so helpful and kind! Customer service was an 11/10 and his friendly personality made the experience top notch. He is very knowledgeable and wants the best for everyone’s fur babies! Thanks for taking the time to help us out Brendan🤩
It was 5 mins from closing. I call, an amazing woman answers. I say I'm literally 2 mins away, all I need is some cans of minced, is there any way you'd mind grabbing them or could I run in quickly myself? She says, ill leave the door unlocked, you can run in. WHAT? REALLY?
I'm thinking, no way! Is this woman really doing this for me?
I come running in, scattered, and she says it's ok.....no worries......you weren't even 2 mins.
I wish I'd gotten her name!
I was/am so darn grateful! There's still some 'good people' left in our world!
A thousand thank yous to you, again!