About Factory Optical - Regina - University Park Drive
Factory Optical is a premier eyewear destination, offering the largest 2 for 1 Designer Eyewear offer in Saskatchewan. With thousands of designer frames across their locations, customers can find a style to suit every taste. The store provides digital lenses, warranties to match insurance renewals, and the convenience of on-site independent Optometrists or Sight Testing. Customers can share their free pair with family and friends, as the prescriptions do not need to be the same. The store is known for its exceptional customer service and after-sale care, as evident in the positive reviews it has received. Customers have praised the friendly and helpful staff, such as Taylor and Sangita, who have gone above and beyond to assist them in finding the perfect pair of glasses. Whether it's helping a customer in a time of need or providing exceptional service for a replacement pair, the team at Factory Optical demonstrates a commitment to ensuring a satisfactory experience for all.
Taylor was amazing! Friendly and very helpful! She answered all my questions, and was very informative. I ran out of contacts days before my vacation, and she was able to get me what I needed that day! I was so thankful for her amazing service, and super friendly attitude! Couldn’t ask for a better experience. Thank you so so much!
I’d like to express my sincere gratitude to Sangita for her exceptional assistance in helping me find a new pair of glasses. While I’ve always been a loyal customer of Factory Optical East Regina, my most recent purchase unfortunately didn’t meet my needs. Sangita demonstrated remarkable compassion and attentiveness, going above and beyond to ensure I received a replacement pair that was perfect for me. I’m truly thankful for her dedication and support.
Based on my positive experience, I wouldn’t hesitate to recommend this location to anyone in need of new glasses.
I always have a great experience here {great selection, great staff} but today Julian was able to help me when others have not been able to and I am so appreciative of the the repair he was able to complete for me.