About Bath Fitter
Bath Fitter is a business that has received mixed reviews from its customers. While some customers have praised the company's wonderful customer service, professional and courteous technicians, and their ability to resolve issues quickly, others have experienced delays in receiving necessary parts and have expressed frustration with the office manager's communication. Customers who have had positive experiences with Bath Fitter have noted that the company stands by their warranty and has gone above and beyond to accommodate their needs, even providing additional services at no cost. However, some customers have reported difficulties in getting a response from the office manager and have had to involve other staff members to resolve their issues. Overall, Bath Fitter seems to provide a range of services, including tub, tub surround, and shower installations, and generally receives positive feedback from customers, but there are also some concerns about the company's responsiveness and communication.
Fantastic Duo at Bath Fitter!!We just had Ryan and Ryan finish our tub, tub surround and dome. These two guys were professional, courteous and took great care in making sure all was clean and in order before they left. Can’t thank you enough!!Beautiful job guys!!
We got bathfitters in 2007 and nothing but 5 star service from them. As with everything items need maintenance. We haven’t dug into our pockets for they stand by their warranty and beyond. For instance I had a knee operation. They came and took the glass shower doors down. When I regained more mobility. I called and they put them back up. No cost to me. Even gave me a shower curtain rod for our temporary shower curtain till I got better. So I’m 100% pleased with them. I have had other warranties but never at this level. Thanks Bathfitters Regina. Highly recommend!
The installation of my tub surround seems to be good so far. However they didn't have two parts that were needed & now its been 2 months & I am still waiting. I talked to Randy the office manager & he always has a story. A friend of mine never did hear back from him. My friend finally talked to Paul the salesman & he got the ball rolling. Yours truly, I'm Sure I'll Have to Phone Randy Again.