Griffin Automotive NAPA AUTOPRO is highly praised for its excellent service and knowledgeable staff. Customers appreciate the easy appointment booking and transparent pricing, with the final bill matching initial quotes. The shop quickly addresses issues, such as steering and suspension problems, and provides diagnostic services without charge. Many highlight the kindness and integrity of the staff, particularly one team member, who ensures customers leave safely and satisfied. The business also offers quick and efficient service for emergency situations, often squeezing customers in first thing to ensure safety. The team is friendly and upfront, making sure clients understand everything that has been done to their vehicle. They are known for their honesty, transparent communication, and willingness to go the extra mile, such as speaking with a customer's mechanic or allowing pets in the waiting area. Griffin Automotive comes highly recommended for reliable automotive care.
Got my safety check done, great service, loved how thorough they were and made sure every detail was checked, not to mention how they explain to you what the issues were and explained up front what needs to be done ( and costs if you decide to get it fixed by Griffin A.) so there are no surprises on your bill. I definitely would recommend them.
I recently had my vehicle serviced at Griffin Automotive and I was thoroughly impressed! The team was professional, courteous, and knowledgeable. They quickly diagnosed the issue and provided a detailed estimate before starting any work.
What really stood out was the honesty and transparency. Paul took the time to explain everything and made sure I understood what was needed. No unnecessary repairs or upselling!
Will highly reccomend!
I came in with an emergency on my move from Calgary to Ontario and they squeezed me in first thing and made sure I was safe to continue. They even called and spoke to my mechanic cousin to talk things through and make sure everyone was feeling ok! To top it off, I had my dog with me and they let her hang out in the waiting area with me. Everyone, including one of the owners, was super friendly and upfront, and kept up friendly conversation with me while I waited about 4 hours. I couldn’t be more grateful!
202 Griffin Road, Balgonie, SK S0G 0E1
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