About Access Health & Avera Medical Group in Brookings
Access Health & Avera Medical Group in Brookings, SD, offers high-quality medical care across various specialties. The facility has received praise for its attentive staff, with many patients noting the exceptional care provided during their stays. One staff member, noted for his dedication, significantly enhances the patient experience in food service. Another employee effectively assists patients with insurance and therapy arrangements. Patients also appreciate the skill and calming manner of the staff during procedures like blood work. However, there are concerns regarding billing accuracy, as some patients report issues with charges for bills they have already paid. Overall, the commitment to patient care is evident, making it a valued healthcare option in the community.
I spent 13 days here and had excellent care here ! These people here really care for there patients! 1 person that really went above and beyond his duty was a guy named Nate in food service ! That kid loves his job ! He did tell me that he's barely getting by making ends meet! He needs a pay increase so he sticks around ! People like him are hard to find! Another person is Sheila . She did a very good job working with my insurance company and getting me into intense therapy after my hospital stay!
I’ve never done well getting my blood work done but the few times I’ve gotten work done, Agnus has done an AMAZING job keeping me calm by chatting with me. She is so great at what she does that I didn’t even feel a poke!
Love the doctors however don't trust your money to the billing account as they can't keep anything straight and start to try to charge you for bills that you already paid on