About Horizon Pet Care
Horizon Pet Care offers a variety of options for the treatment and care of pets. The staff is friendly and knowledgeable, including Doctors and vet techs who provide effective veterinary medicine in a caring way. The team goes above and beyond to ensure pets and their owners are well cared for, taking the time to explain treatments and answer questions. Many customers have appreciated the dedicated care, noting that the staff truly cares and does not push unnecessary services. As a veterinarian, it is common for professionals to refer patients to Horizon often, praising the top-notch care given to pets. However, there have been mixed experiences, especially after the departure of Dr. Jen, who was highly regarded for her compassion. Some clients feel that the quality of care has declined since her leaving. Recent concerns include stress for pets during visits and issues not being resolved despite several treatments. Some customers have expressed frustration over communication and the handling of treatment plans, feeling that their concerns were not adequately addressed. Overall, while Horizon Pet Care has a commitment to animal well-being, experiences can vary, leading some to reconsider their options for veterinary care.
Wonderful and friendly, caring staff! Been going there for years with my various dogs and always felt that they truly care, don't try to make you pay for services that are not needed.
As a veterinarian, I refer patients to Horizon often and have nothing but wonderful things to say about them! They always give top notch care to our patients and I would trust them with any procedure as a vet and pet owner!
Dr. Jen is the best!!! Very caring and compassionate
EDIT: So it's a couple years later and I'm very disappointed to learn that Dr Jen is no longer there. I don't know why she left or if she left because it was going downhill or that place has gone downhill because she left but it's just not the same without her! It's very expensive which I didn't mind when she was there because I knew my pets are getting good care. But I don't intend to bring any of my animals there anymore. My latest experience with them is a follows:
I have a cat that has had issues with bloody urine and suddenly peeing outside the box. This has been happening for the past year. Each...read full review