About Horizon Pet Care
Horizon Pet Care offers a variety of options for the treatment and care of pets. The staff is friendly and knowledgeable, including Doctors and vet techs who provide effective veterinary medicine in a caring way. The team goes above and beyond to ensure pets and their owners are well cared for, taking the time to explain treatments and answer questions. Many customers have appreciated the dedicated care, noting that the staff truly cares and does not push unnecessary services. As a veterinarian, it is common for professionals to refer patients to Horizon often, praising the top-notch care given to pets. However, there have been mixed experiences, especially after the departure of Dr. Jen, who was highly regarded for her compassion. Some clients feel that the quality of care has declined since her leaving. Recent concerns include stress for pets during visits and issues not being resolved despite several treatments. Some customers have expressed frustration over communication and the handling of treatment plans, feeling that their concerns were not adequately addressed. Overall, while Horizon Pet Care has a commitment to animal well-being, experiences can vary, leading some to reconsider their options for veterinary care.
I cannot say enough good things about this vet clinic and their team. I’ll be honest, we’re from Sioux Falls and our normal vet clinic is one of the bigger names in town, but in an emergency situation they just didn’t meet our expectations. We called around with the information we knew about the situation and stumbled upon Horizon Pet Care. They were able to squeeze my dog in for his surgery same day. From the moment we walked in with O’Malley we were treated with such compassion, honesty and care during an extremely stressful time. O’Malley’s surgery went smoothly, communication throughout his stay at the clinic was thorough, and follow-up care was exceptional....read full review
All of the staff here are so professional snd thorough. You can tell by their interactions with animals how much they truly care about their professions. We have never felt brushed off with any concerns we have but also have never felt pressured to make a decision. We are given the information and allowed to do what we want with it. I would recommend Horizon Pet Care for anyone looking for routine vet care or more specialized, such as allergies, gut health and joint issues.
First time there, my dog interacted with staff and calmly let them handle her while they gave her, her scheduled shots and oral vaccinations. It was definitely worth the drive to Brandon.