“I called to place an order to be delivered on the same day. The florist on the phone was so nice and took the time to explain what flowers were available and what would look nice. Later, she sent me a picture of the bouquet to be delivered and it was absolutely beautiful and fitting for my friend. Then, a little later, the florist called me to say my friend was away on vacation and wouldn’t be home until after Labor Day. (She knew this because she made the phone calls to find out, one- to make sure my friend was at work, and two - to call my friend and find out when she’d be back. I felt horrible, as the bouquet obviously wouldn’t last and now what? I knew it would be my responsibility to replace the order or find another recipient. To my surprise, the florist (I wish I knew her name) simply said she’d try to sell the bouquet and would make a new one to deliver to my friend when she came back from her trip. I was blown over! She could’ve left them at the front desk where my friend worked and her end of the deal would’ve been fulfilled. Instead, she did a lot more foot work in calling and making two deliveries, plus, gave freely of her flower supply to make an extremely happy customer. Today she texted to let me know the second bouquet was delivered. I asked to repay her for the extra flowers and she respectfully refused. She went way above and beyond what I would have ever expected and I am so happy and grateful I used Boxy Blooms. I would highly recommend this establishment.“
Florists
“I called to place an order to be delivered on the same day. The florist on the phone was so nice and took the time to explain what flowers were available and what would look nice. Later, she sent me a picture of the bouquet to be delivered and it was absolutely beautiful and fitting for my friend. Then, a little later, the florist called me to say my friend was away on vacation and wouldn’t be home until after Labor Day. (She knew this because she made the phone calls to find out, one- to make sure my friend was at work, and two - to call my friend and find out when she’d be back. I felt horrible, as the bouquet obviously wouldn’t last and now what? I knew it would be my responsibility to replace the order or find another recipient. To my surprise, the florist (I wish I knew her name) simply said she’d try to sell the bouquet and would make a new one to deliver to my friend when she came back from her trip. I was blown over! She could’ve left them at the front desk where my friend worked and her end of the deal would’ve been fulfilled. Instead, she did a lot more foot work in calling and making two deliveries, plus, gave freely of her flower supply to make an extremely happy customer. Today she texted to let me know the second bouquet was delivered. I asked to repay her for the extra flowers and she respectfully refused. She went way above and beyond what I would have ever expected and I am so happy and grateful I used Boxy Blooms. I would highly recommend this establishment.“