Chem-Dry of Summerville

Chem-Dry of Summerville provides excellent customer service and quality work. The company offers affordable starting rates and additional services. Customers are very satisfied with the excellent job provided and often express their intention to use the company again. The technicians are professional, polite, and respectful, ensuring a positive experience for customers. Justin, in particular, is known for being personable, timely, and efficient, doing a great cleaning on all carpets. Many customers have praised his friendly and knowledgeable approach, often commenting on how their carpets and area rugs look like new after his visit. Nikki is prompt in scheduling and communication, and the team remains responsive, friendly, and dedicated to customer satisfaction. When an issue with a rug stain arose, the owner, Greg, personally handled the treatment and kept the customer informed throughout the process. Although they couldn't restore the rug fully, they reimbursed the customer fully, showing their commitment to quality service. Long-term customers frequently commend the team for their professionalism and care over the years, highlighting their consistent outstanding service. The team also ensures safety for pets, making their cleaning process even more reliable.