About Petco
Petco is a business known for its friendly and professional staff. Customers have shared positive experiences with the staff, highlighting their helpfulness and product knowledge. The store manager assisted a customer in finding and assembling a cat carrier, showcasing a commitment to excellent service. One reviewer noted that the manager spent time trying to find a compatible collar for a customer, which was above normal service. Another employee, Liz, received praise for her exceptional customer service, providing detailed information and helpful suggestions while maintaining a positive and courteous attitude. Customers have found great deals and exciting items that made it onto their Christmas wishlists. The store offers a wide range of products for pets, including carriers, earbuds, makeup, perfume, clothes, sports items, and pet-related products such as leashes, doggy sweaters, and dog shoes. Additionally, Karlie was recognized for her outstanding grooming services for schnauzers, with easy online booking and excellent communication. Overall, Petco is described as a place where customers feel valued and appreciated.
I was thoroughly disappointed with the previous state of the aquatic department. I am happy to say it is looking better than I have ever seen it. Better than most Petco stores really. The young lady in charge should be really proud of herself for how well she has turned the department around. 💐💐💐
I came in to use the dog washing station. I hadn’t used it in a long time, but I knew more about it than the employed did at first he didn’t even know how to ring it up then he didn’t know that I get a basket with materials to use. It was worth the $20 I paid but would’ve liked a little more customer service.
Returned Petsafe collar after confirming it was not compatible with existing system. Manager spent time trying to find compatible collar but no luck. This was above normal service.