About DEATH VALLEY TOWING
Death Valley Towing is a reliable 24/7 towing service that assists stranded motorists, property managers, law enforcement, local garages, insurance companies, and auto clubs, including Tesla Roadside. The staff is described as friendly, and they work to ensure that vehicles are not damaged during the towing process. They are also willing to work with customers who may have forgotten to display their parking permit, avoiding the need for towing in such cases. Customers have generally positive experiences with Death Valley Towing. The company has been praised for their quick response time and for "teaching a lesson" to those who violate parking rules, particularly in areas where there are many visitors unfamiliar with the regulations. Some customers find the towing fees to be high, but acknowledge that the company is effectively enforcing the rules and providing a valuable service to property owners. Overall, Death Valley Towing is regarded as a reliable and professional towing service that works to meet the needs of both individual customers and business clients. The staff, including Kelvin, has been praised for their professionalism and willingness to go the extra mile, even delivering food orders to customers when needed.
While I do think that their approach to towing is a bit aggressive and not the greatest with how they prey on college students as well as not having the best signage in the areas that they patrol and not leaving a phone number anywhere for the people who don’t know what company does all the towing in the area, their staff is very friendly and professional. They take pictures of the vehicles they tow before and after and roll everything on dollies as to not damage the vehicle. $180 minimum seems a bit ridiculous to get your vehicle back from them after getting towed, but again, very friendly and professional staff. The experience could have been much worse.
Update:...read full review
All things work out for good, including getting towed, to those who love God and are called according to his purpose. Charlie was kind and helpful. I hope I don’t ever have to come here again but if I do, at least they have good service!
Met Carson as he was in the process of towing my car. He could have completed the tow as I was in the wrong. However, we had conversation and realized I was unaware of the parking hours for the lot. He removed the equipment and allowed me to continue on with my car...Tow free. Great guy! I will definitely use them if I'm ever in need of the services they provide.