About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The Conscious Beauty section provides eco-friendly options, while the in-store salon offers a range of hair, skin, and makeup services. Customers praise the knowledgeable and friendly staff, who go above and beyond to assist them, whether it's helping to find a product or ordering an item that's out of stock. The Rock Hill location is known for its welcoming atmosphere and hardworking employees who provide excellent customer service, even when dealing with difficult customers. Many customers have had positive experiences with staff members who are caring, informative, and skilled. For example, Anna is recognized for her product knowledge and caring attitude, making shoppers feel understood. The salon services impress visitors, with stylists like Tay and Regina receiving high praise for their professionalism and ability to deliver great results, whether it's a haircut or styling. Regina, in particular, is appreciated for her friendly and resourceful approach, often accommodating last-minute appointments and providing helpful tips to style hair at home. Overall, Ulta Beauty is a one-stop-shop for all beauty needs, committed to providing a positive shopping experience with excellent customer service.
Luisa at the salon was absolutely wonderful. I had booked a cut & color with her that I ended up running behind for and thought I was going to have to cancel. Luckily she was able to reschedule me the same day with such a short notice, and was extremely understanding and kind about the entire situation. Not only was she wonderful company and conversation the entire time, but I have never left a salon feeling more confident than I did that day. She brought life back to my hair that I haven’t seen in years, along with being able to perfectly achieve the color I wanted without any issues and listened to any concerns or wants I had throughout the entire visit. I’ve gotten...read full review
I went a long time between haircuts after having a baby, and I feel like Regina brought me lovingly forward into the next era of my life with this new look. She is so sweet and understanding, and I had a truly blissful experience. This haircut was like a warm hug. Thank you!
Luisa Foronda at the Rock Hill Ulta was PHENOMENAL! Professional timely clean and able to do my hair type, she has dominican beauty salon experience, she is so sweet, her wash was thorough and excellent, she did what I asked for, will definitely book again, thank you Lisa for everything.