About Yellowstone Landscape
Reviews for Yellowstone Landscape
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Yellowstone Landscape has received a mix of feedback from its customers. On one hand, the company has been praised for its knowledgeable staff and quality service. A vendor highlighted the responsiveness and dedication of the Senior Account Manager, who effectively addressed concerns and anticipated issues during major projects. Customers appreciated the communication, particularly during installations, where the team provided valuable insights and completed tasks efficiently, resulting in beautiful landscaping transformations. However, some reviews express dissatisfaction, particularly regarding billing issues. A customer described frustration with unresponsive communication and unexpected charges after canceling services. Despite receiving a delayed payment, the customer felt compelled to escalate the matter, indicating significant gaps in customer service and follow-through. Overall, while Yellowstone Landscape has demonstrated excellence in project execution and customer satisfaction in certain areas, there are notable concerns regarding communication and billing practices that potential clients should consider.
In the Cane Bay Plantation, Lindera Preserve, a group of workers in a Yellowstone Landscape utility vehicle appeared to deliberately run over a bag of trash left behind my the waste company amd left a trail of garage all over the road. I appeared deliberate base on the fact that numerous vehicles including large school buses have been navigating around the bag all after noon; additionally, after they ran it over, the driver and passenger stuck their heads out the windows, looked back at me, and laughed as they zoomed away. I can only assume this is commensurate behavior of the merit of this company.
The complex that I live at used this company for many years for landscaping and a few other projects. We finally decided to terminate our contract with them which was one of the best decisions we have made. Not only were they wildly overpriced but the job that they did on our lawn was progressively worse each year. We now work with a smaller company who actually cares about the customers they provide service to. Our lawn looks incredible and the price is significantly less. I would strongly advise you to spend your hard earned dollars elsewhere. This business has gotten too big for its britches and has forgotten the fundamental principles that allow a business to thrive...read full review
I have worked as a vendor with Yellowstone on many major projects, both businesses and residential. Their staff, particularly the Senior Account Manager Kevin Reed, has always been quick to answer emails and address my concerns. Kevin has gone above and beyond expectations with anticipating issues and working to quickly resolve new ones as they arise. He truly is delivering the Yellowstone promise of Excellence in Commercial Landscaping.