About Hot Springs Pools & Spas Charleston
Hot Springs Pools & Spas is a family-owned business serving Greenville, Charleston, Franklin, and Arden. They specialize in premium hot tubs, saunas, cold plunges, swim spas, and pool services. Customers praise the company for its honest advice and expert service. The team is known for their professionalism, punctuality, and dedication to quality. One customer highlighted their ability to repair a hot tub efficiently on the first try, while another appreciated the thorough setup and maintenance guidance provided during a cold delivery day. The staff takes the time to answer questions and discuss individual needs, ensuring a tailored experience. With a focus on long-term performance and customer satisfaction, Hot Springs Pools & Spas is highly recommended for anyone looking for pool and spa solutions.
Absolutely outstanding service from top to bottom. Everyone involved was very professional and did great work. Kevin in sales made the buying experience very easy. Listened to what we wanted, answered our questions and addressed our concerns. Great job. Sievert electric did a fantastic job at running and connecting power to the tub. Steven and his crew were instrumental in ensuring the tub was handled with care and positioned correctly. Worked together like a well oiled machine. Flawless installation. Very professional attitude. Forrest walked us through the start-up. Great job explaining how everything worked and what we needed to do to keep our hot tub in optimal working...read full review
My husband and I shopped at Hot Springs Pools and spas in Summerville. The salesman Kevin was very pleasant to work with and the sales room had loads of models to choose from. Great experience in which we felt confident in the product line and chose a Caldera tub.
Needed help with revitalizing and repairing our pool system. This included filters, pump, lighting, heating, autofill, etc. Tyler and Forest provided the service. They were extremely professional, timely, knowledgeable, polite, and friendly. They even took the time to explain the pool system to me with patience and easy to understand useful information. I was so pleased with their service I signed up for their long term service agreement. I highly recommend Hot Springs Pool & Spas Charleston.