About CAROLINA WASTE & RECYCLING LLC
Carolina Waste & Recycling LLC is a waste management company that has received positive reviews from its customers. The pickup driver is described as friendly and efficient, always ensuring the trash cans are properly positioned. The company's customer service is praised for its responsiveness, with staff members like Tish, Hope, and Flo being recognized for their knowledge, kindness, and caring attitudes. Customers appreciate the helpful assistance they receive when resolving issues, adding payments, or finding information online. While some customers have suggested room for improvement in communication, the overall sentiment is one of appreciation for the company's dedication to safety, timely pickups, and maintaining a clean neighborhood. The friendly and caring customer service staff contribute greatly to positive experiences.
Hi! I had the pleasure of speaking with Mrs. Flo Jo today. She was very respectful, with a pleasant voice. She informed me about the services the company offered. Also, telling me about the Waste Connect app to make payments and receive service reminders. Thanks, Mrs. Flo Jo keep up the AWESOME CUSTOMER SERVICE!!!
It is always a pleasure speaking with Flo Jo. She is consistent, knowledgeable, patient, and an all-around great employee. When I call into the office and hear her voice, I automatically start smiling. She is a true gem! THANKFUL FOR HER!! 10/10 because a 5 is simply not enough!
Regular Service trash pick up today which is Monday; truck number or driver 627 Serviced imy area. The pick up was done fairly early for Monday, which I was impressed. My trash can was put back properly on the side as I left it. The services that was provided today was exceptional.