Walmart Vision & Glasses provides a one-stop solution for eye exams, prescription glasses, and contact lenses at affordable prices. Customers can expect to receive great value on vision care, with options such as free in-store pickup and free shipping on qualifying purchases.
One customer raved about their experience with Dr. Juras, who was described as kind, efficient, and skilled in performing a dry eye laser treatment. The customer noted that after two sessions, they no longer needed to use eye drops. Dr. Juras was also praised for being a great listener and optometrist.
Another customer had a positive interaction with Michelle, who was described as extremely professional and attentive. Michelle listened carefully to the customer's concerns, answered all of their questions, and helped them find the best solution for their vision needs. The customer was impressed with Michelle's service and felt that she exceeded their expectations.
The manager, Ginger, received high praise for her exceptional customer service. She helped a customer purchase two sets of glasses and was patient and informative. When the customer encountered a problem with one of the glasses a few months later, Ginger fixed the issue professionally and even noticed that the other pair of glasses was not adjusted properly. She fixed them on the spot with a smile and provided cleaning wipes as a gesture of goodwill. The customer was impressed with Ginger's dedication to her clients and hoped that her superior service would be recognized and emulated by upper management.
John from Walmart Vision & Glasses was very personable, kind, and did a great job measuring my frames for new prescription lenses. He warmly greeted eveyone who walked into the store, and called me at home as soon as my new prescription glasses & sunglasses were ready. I highly recomnend! JP
I had a great experience at the vision center today. I was helped by Michelle. She was extremely professional and listened carefully , answered all of my questions and figured out what would work best for me. I gave five stars because it is hard to find good customer service anymore and Michelle exceeded my expectations! She is a great representation of how we all would like to be treated and should be treated as Walmart customers.
The manager Ginger, helped me buy two sets of glasses and was patient and informative. I had a problem with on of my glasses a few months later and I was past the oops date but she treated me professionally and fixed my problem. She even noticed my other glasses were not adjusted properly and fixed them on the spot with a smile. She also gave me some cleaning wipes for my trouble. She is amazing and really shows that she gives a damn about her clients. I hope upper management recognizes her superior service and even considers using her service of a model of how it should be. If nothing else, someone owes her a nice lunch!
1481 US-17, Mount Pleasant, SC 29464
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