Great customer service from Jacoby and Tom, such friendly people! It had been too long since I last washed my car and they were happy to let me run it through again to ensure it was extra clean. Will be back!!
About Fins Car Wash
Fins Car Wash is a well-known car care destination that appeals to car enthusiasts of all kinds. With a focus on fast, fun, and "fintastic" service, Fins aims to provide a smooth car washing experience. However, recent feedback indicates that some customers feel the quality has declined. The staff is usually praised for their exceptional customer service, although some have reported issues with communication and responsiveness. While many appreciate the clean facilities and efficient operations, concerns have been raised about the effectiveness of the car wash and the performance of the vacuums. The monthly membership plan remains a popular option, making it easy for car owners to keep their vehicles looking great, particularly during pollen season. Despite some recent challenges, Fins Car Wash continues to be a trusted choice for those seeking a convenient and enjoyable car washing experience.
Reviews
Can’t say enough good things about the customer service from James and Jacoby. My 4 year old was helping me vacuum my car last week and I realized my car key was missing shortly after. They went above and beyond helping me search for the key. Emptying canisters, looking in trash cans, bushes, etc. to help me find it. Ultimately they found it 5 days later and contacted me that they had found it. Blown away by the customer service and genuine kindness I was shown. Highly recommend!
Background: I hate auto washes, too many uncontrolled variables. This one’s not bad relatively similar wash quality over time. I usually go here and just pay for a single wash because the vacuums here have objectively the best suction in town and people will leave you alone.
Today:
Jakobi (goat btw) convinced me that I needed the membership. Idk why but knowing that I can basically wash my car as much as I want (I do a lot of highway miles) is comforting. Giving the 29.00 membership a try for the next few months to see if it’s actually worth it. Plus the interior and window sprays and actual microfibers in the “detail stations” are a nice touch.
Photos

Hours
Location
691 Long Point Road, Mount Pleasant, SC 29464
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