Long Bay Heating & Cooling, LLC is a reliable and customer-focused HVAC company serving the Myrtle Beach area. Customers praise the company's technician, Justin, for his polite, responsive, and knowledgeable service. When a customer filed a home warranty claim, Justin promptly scheduled an inspection, diagnosed the issue, and coordinated with the warranty provider to complete the repair at minimal cost to the customer. Customers also appreciate Justin's expertise in recommending reliable HVAC systems and providing fair pricing. The company's team has been commended for their professionalism, timeliness, and high-quality work, whether it's installing a new air conditioning system or making urgent heating repairs. Overall, Long Bay Heating & Cooling consistently delivers excellent service and value, earning them strong recommendations from satisfied customers.
9/19/25: The same day we filed a home warranty claim with Old Republic, Justin Kelly called to make a convenient appointment to inspect our faulty air handler in our attic. Within a few days he arrived, diagnosed the problem, conferred with our warranty company, ordered the repair kit, and returned to fix it. Our only charge was the warranty plan’s service charge of $110. Justin charged the balance for his time and parts to our warranty company. Justin Kelly was polite, personable, and an overall nice man. He also took the time to explain that home warranty companies typically want the HVAC unit repaired versus replacing. If we ever need a totally new HVAC system,...read full review
I highly recommend Justin! He is super courteous, responsive, and knowledgeable.
He responded to our heating issue and had us up and running in no time, he did a great job.
I highly recommend Justin! He is super courteous, responsive, and knowledgeable. He and his team did a great job making urgent heating repairs to our condo. We contacted him at 10pm with no heat and within 14 hrs he made the initial repair so we had heat. He worked seamlessly with our home warranty company to minimize cost to us and came back later to make the larger repair to fix the underlying issue...all at minimal cost to us.