Purchased a tractor from these guys and had nothing but outstanding service. Had a few issues I was concerned about and Jeremy came out to my house on Easter Sunday to address them, you don’t get that kind of service anymore. Highly recommend going to see him. Thanks again Jeremy for all your help!
June 2025
Thompson rental- Lexington is the absolute best! My family has used them for many years and they have always been great. I am working on a pretty big project right now and Josh has been extremely helpful and guiding us in the right direction and getting us what we need!
September 2024
Rented a small excavator for a week from here. When it came my partner who is a mechanic jokingly said,"I see they gave you the worst one on the lot." 3 days later it broke down. Thompson did send someone out to replace it the next day, and when we needed an extra day because of the break down it was given to us at no charge to make up for the lost day. Yes it isn't fun when things break down and mess with your schedule, but they did everything they could to make it right and that is all anyone can ask for. Customer service was pretty good, only wish they communicated better with the break down.
Purchased a tractor from these guys and had nothing but outstanding service. Had a few issues I was concerned about and Jeremy came out to my house on Easter Sunday to address them, you don’t get that kind of service anymore. Highly recommend going to see him. Thanks again Jeremy for all your help!
Thompson rental- Lexington is the absolute best! My family has used them for many years and they have always been great. I am working on a pretty big project right now and Josh has been extremely helpful and guiding us in the right direction and getting us what we need!
Rented a small excavator for a week from here. When it came my partner who is a mechanic jokingly said,"I see they gave you the worst one on the lot." 3 days later it broke down. Thompson did send someone out to replace it the next day, and when we needed an extra day because of the break down it was given to us at no charge to make up for the lost day. Yes it isn't fun when things break down and mess with your schedule, but they did everything they could to make it right and that is all anyone can ask for. Customer service was pretty good, only wish they communicated better with the break down.