About Cassell Brothers, LLC
Cassell Brothers, LLC is a family-owned company that provides quality services in the Midlands area. They employ well-trained, courteous employees who are committed to delivering premier heating, air conditioning, and plumbing services to all their customers. Whether it's a repair or a new installation, Cassell Brothers is known for their professional and efficient work, always leaving the work area spotless and ensuring all customer needs are met. Customers have praised the company's prompt, courteous, and friendly service, highlighting how respectful the team is of their homes. Many have expressed their satisfaction with the quality of work and overall experience. Recent reviews showcase the dedication of the staff. Bobby was a polite and informative technician who diagnosed problems quickly. Mark was punctual, knowledgeable, and informative, taking his time answering questions. Josh Smith went above and beyond to get an air conditioner back up and running on a very hot day, being professional, informative, and patient. Bobby Metze provided professional service, with the work done in a timely fashion. Cassell Brothers is recognized for their exceptional service and commitment to customer satisfaction.
I had the pleasure of meeting HVAC Tech Pablo. From start to finish, he explained every action he would take. My lower level heat stopped working, so I called to get some help. I got an appointment right away (member), same day to be exact. Overall the service was fast, I know what was wrong, and know exactly what I paid for. Pablo is the MVP of this review, it's good to see Cassell Brothers hires educated and professional techs who are motivated to get the job done. Tank you!
We just had Chris Chavez come out and service our Air Conditioning unit. He is very articulate and knowledgeable about the unit. He was very knowledgeable and polite. He arrived on time and took the time to explain everything he did on the unit. He is a loyal employee and your company is very lucky to have him. I would highly recommend Cassell Brothers for your heating and cooling needs. Sincerely Karen Kaiser
They've always provided great service. I've been a customer for over 8 years.