About Best Rate Plumbing
Reviews for Best Rate Plumbing
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Best Rate Plumbing is a family-owned business that has been serving residential and commercial clients in Indian Land, South Carolina, and North Carolina since 1991. The licensed, bonded, and insured team offers high-quality plumbing services, including routine repairs, installations, and emergency plumbing, available 24/7. Customers appreciate the prompt and efficient service, with many highlighting their positive experiences. Reviewers often mention that the staff, particularly Jeff, is friendly, knowledgeable, and honest, making the plumbing process easy to understand. Best Rate Plumbing has received high recommendations for their reliability and commitment to customer satisfaction. Many clients express trust in the company, indicating they would choose Best Rate Plumbing again without hesitation. With excellent service and prices, Best Rate Plumbing is highly recommended for all plumbing needs.
Best Rate Plumbing was great from start to finish. Michelle answered the phone promptly every time and was friendly and communicative throughout the entire process. She asked all the right questions, so they would be ready to quote and complete the work on the same day. I also appreciated her respecting my request to communicate via text while I was working, and she went the extra mile by giving me a heads up when the inspector was on the way the next day. She was friendly and professional during every interaction, and I felt she personalized our entire experience (which is beyond rare these days). Michelle should get an extra 5 stars for customer service alone. She's amazing! Jeff did great work and was very thorough. He explained our options, the entire process, then reviewed everything he did and gave us a "tour" of our new hot water heater after completion. The county inspector was out the very next day, and he stated our plumber did great work and everything was completed precisely to code. We were very pleased with our entire experience, and Best Rate Plumbing will definitely be our "go to" plumber moving forward.
Outstanding!!! Had a septic pump issue, Jeff had me up and running in less than 1 hour! I recommend them 100%. Very kind and most importantly honest. Thanks best rate plumbing!
“Great family owned company… Within 3 hours of calling… Jeff quickly fixed the problem. Excellent service, excellent prices, excellent people above all.”