I DO NOT recommend this company. Your company just replaced our windows over 6 weeks ago and the installer told us to wait 2 days before hanging back up our blinds. When we went to put up our blinds and the windows were recessed in too deep and there is no way to hang our blinds. My husband and I were never explained or told we could not hang blinds and the company and installer knew we were going to hang back our original blinds otherwise he would not have told us to wait 2 days. We have contacted your company on several occasions and the salesman, Paul, was sent out as well as the lead installer, Travis, (not the person who originally installed the windows) and both did not understand why the windows were installed this way and said they would get back to us. After contacting the company in Greenville several times, Jon Burr, called me back and said there is nothing he can do and they installed a functioning window. I said you have not even seen our windows in person and he stated he was happy to come take a look but his answer probably will not change. I find it very hard to believe that everyone that gets replacement windows will not be able to have blinds and if that is the case this info should have been presented well before we agreed to the new windows. So we just spent $10,000 with this company on windows and they are telling us now that we cannot have blinds? I have not been able to put up blinds in my 2 year olds room or our bedroom which has been a disaster! The windows are recessed too deep and are not even placed where the original windows were placed. We just want this problem fixed. We have left several messages for Mark or Karla Nichols, the owners of the company, and are still waiting for them to respond. I would recommend using a different company if you need new windows. Anna
About Taylors Window & Screen
Taylors Window & Screen is a highly recommended business that provides excellent service and quality products. The sales representatives are professional, respectful, and knowledgeable, guiding customers through the process. The customer service coordinator keeps clients informed and provides exceptional support. The installation team are friendly, professional, and thorough, completing the work efficiently and with great attention to detail. Customers are impressed with the quality of the replacement windows, which are energy-efficient and have good sound-proofing capabilities. However, some customers have noted that the energy-efficiency is not as good as expected, with some air coming through the windows. Overall, Taylors Window & Screen is a reliable and trustworthy company that delivers fantastic results from start to finish, with the majority of customers being very satisfied with their new windows.
Reviews
We had windows put in this past week and couldn’t be happier. Justin and Dom were extremely professional and kind. Not only did they do an awesome job with the windows, but they really cared for our family and were so helpful. Having windows put in with little kids in the home can sometimes be tricky and they couldn’t have been more helpful. I can’t say enough about how great Dom and Justin are!
Love their customer service. They are a little more expensive, but have the great warranty and they are local.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
401 Furman Hall Road, Greenville, SC 29609
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