About The Polished Nail & Spa
The Polished Nail & Spa in Florence, SC, offers a relaxing escape with its comfortable and elegant atmosphere. Known for its client-focused services and high-quality products, the spa emphasizes well-being and top-notch sanitation standards. Customers have praised the friendly and welcoming staff, highlighting their creativity and expertise. The team is wonderful and provides great customer service with fast, timely services in a very clean and welcoming environment. While many enjoyed their experiences, some customers mentioned issues with nail shaping and filing. A particular associate performed a poor service on a Dip powder full set, which chipped and broke. Despite these concerns, the overall sentiment is positive, with many recommending the spa for its exceptional service and knowledge. The Polished Nail & Spa combines relaxation with a commitment to beauty, making it a popular choice for those seeking pampering and care.
Boy and his team are wonderful!
Cleanliness: Wonderful!
Stylist: Boy and I don’t have to say anything pertaining to my service because he knows his clients.
The service was great, very welcoming and friendly. We just moved her so I was skeptical, as I've had nail infections in the past, but it was amazing! It was also very clean. They gave me great suggestions with how to improve my knowledge with acrylics. It is a bit pricey but totally worth it!! Highly recommend!!
Services performed: Gel toe nail polish change & Dip powder soak-off/full set - $85 USD total
Pros: Great customer service & fast, timely services
Cons: poor service performed on Dip powder full set by particular associate.
Complaint: One (1) day after services performed, both of my thumb nails were chipped. Five (5) days after services performed, my left thumb nail was broken and my own nail is already ‘curling’. See photos attached;
Result: I do not recommend Dip powder full set service.