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Aiken Insurance, A Division of USI Insurance Services, LLC & Aiken & Co Real Estate "Since 1914"

2.3 21 reviews
Real Estate Agency, Home & Rental Insurance
Overall rating
2.3
out of 5
21 reviews
5 star 43%
4 star 2%
3 star 4%
2 star 5%
1 star 46%

About Aiken Insurance, A Division of USI Insurance Services, LLC & Aiken & Co Real Estate "Since 1914"

Aiken Insurance, A Division of USI Insurance Services, LLC & Aiken & Co Real Estate "Since 1914" is a highly praised business known for its understanding, helpful, and professional staff. Customers appreciate the timely responses to their inquiries and issues. The office staff, especially Breana, have been described as amazing, well-spoken, and handling situations professionally. While one customer did not ultimately rent an office due to an unrelated incident, they expressed gratitude for the staff's actions to ensure their safety. Overall, the business is commended for its excellent customer service and welcoming environment.

Apr 2026
1.0
Never returned my $950.00 deposit and was charged 829.00 for fraudulent fees and made up charges. When said charges were disputed I received a collection letter. Moved out in August 2025 and the apartment is still empty ! They are VERY slow at making repairs and very unprofessional.
Aug 2025
1.0
Horrible !!! First the property had a letter of levy posted on my business the month of July so I decided to move out. Pure embarrassment !!!! Hard to get in contact with I moved out on the 31st and i am being charged for the following month also they told me that they were going to put it on my credit which I will dispute !!! But overall HORRIBLE COMPANY TO RENT FROM
Dec 2024
1.0
Been dealing with these people for 12yrs now and yesterday my heat went out 12/13/24 and I have called them numerous times at the after hrs emergency call number and I still haven't heard back from them and it's now Saturday morning 12/13/24 and I still haven't heard back from them and I have my 79yr old mom living here with me so needless to say do your self a favor and stay away from this company but if you are just a day late paying they want to charge you a 75.00 late fee but if you have any kind of problem it's just the hell with you we'll call you back when we want to
Photos of Aiken Insurance, A Division of USI Insurance Services, LLC & Aiken & Co Real Estate "Since 1914", 221 Warley St,  Florence
All 22 photos

Hours

Monday 8:30AM - 12:30PM
1:30 - 5PM
Tuesday 8:30AM - 12:30PM
1:30 - 5PM
Wednesday 1:30 - 5PM
8:30AM - 12:30PM
Thursday 8:30AM - 12:30PM
1:30 - 5PM
Friday 1:30 - 5PM
8:30AM - 12:30PM
Saturday Closed
Sunday Closed

Good to know

  • open to all

Location

221 Warley St, Florence, SC 29501

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Aiken Insurance, A Division of USI Insurance Services, LLC & Aiken & Co Real Estate "Since 1914" · 221 Warley St, Florence, SC 29501

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