Do not recommend.
The appointment was set for 11:00-3:00 to service our water leak issue. We waited at the house for the appointment as scheduled. We received a notification at 11:19 via text letting us know the work was completed. We contacted the company and left a voicemail. About an hour later we called again since we did not receive a call back.
We contact our home warranty company in reference to the lack of service and being unable to contact Plumbcraft. The home warranty company was unable to reach them via phone so they left a message as well.
Several days go by and we had not heard from anyone. Contacted our home warranty company again in reference to the... read full review
October 2021
Ben and his assistant were very professional and efficient. Showed up on time to assess the problem. Showed up on time a few days later to install new water heater. Did a good job. Even came back in a few days at our request to increase the water pressure which was set too low.Service: Water heater installation
December 2020
They are professional and efficent with a lot of experience I was informed step by step of what was being done and was very impressed with the knowledge. of technician that did my repairs.i will always request to come repair any of my plumbing in the future and will recommend them to family and friends.
Do not recommend. The appointment was set for 11:00-3:00 to service our water leak issue. We waited at the house for the appointment as scheduled. We received a notification at 11:19 via text letting us know the work was completed. We contacted the company and left a voicemail. About an hour later we called again since we did not receive a call back. We contact our home warranty company in reference to the lack of service and being unable to contact Plumbcraft. The home warranty company was unable to reach them via phone so they left a message as well. Several days go by and we had not heard from anyone. Contacted our home warranty company again in reference to the... read full review
Ben and his assistant were very professional and efficient. Showed up on time to assess the problem. Showed up on time a few days later to install new water heater. Did a good job. Even came back in a few days at our request to increase the water pressure which was set too low.Service: Water heater installation
They are professional and efficent with a lot of experience I was informed step by step of what was being done and was very impressed with the knowledge. of technician that did my repairs.i will always request to come repair any of my plumbing in the future and will recommend them to family and friends.