Reviews for Master Cadillac Service Center
Write a reviewHours
Monday: 7:30AM - 7PM
Tuesday: 7:30AM - 7PM
Wednesday: 7:30AM - 7PM
Thursday: 7:30AM - 7PM
Friday: 7:30AM - 7PM
Saturday: 8AM - 5PM
Sunday: Closed
Tips
accepts credit cards free wi-fi
Ratings
Google: 3/5Master Cadillac Service Center
3625 Richland Ave W, Aiken
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I was not taken seriously and they tried to rip me off. Took forever to get to me about a part I was picking up. They sat right in front of the window and talked the whole time. And were very rude and demeaning when I said that the price they said did not match the quote. (440 is a major difference from 275) Do better.
I have been a customer for Chevy of Aiken for 15 years bought a Kia Forte that lasted a really long time had the normal wear and tear over the years it was used when I bought it but I had no complaints. we also bought a Pontiac Vibe that was a good car no complaints. in December of 2021 I bought a Chevy Equinox in August of 2022 it started having issues it needed new tires whole set, it needed a new battery, it needed front brakes, the 2010 to 2017 Equinox have oil consumption problems. which they should know about because there was 2 bulletins issued about them. In November I called them and they said come in we will see what we can do for you, the only thing they did...read full review
The sales department is great but the service department are the slowest in aiken without a doubt. It takes them 2 hours just to change my oil and rotate tires. It takes me only a hour in my front yard.