I have gone for years and an very pleased with the time spent explaining things, answering questions and personable people. Their equipment and tests are state-of-the-art and can give quick and accurate diagnoses of many eye conditions. Good variety of eye glass and frames also.
March 2025
Updated review: My initial experience at Vision Associates was bit frustrating. I was told my exam would be fully covered, but received a $50+ bill later. However, after contacting them, they did reach out to explain the billing details. While still feel there was a miscommunication upfront, appreciate them taking the time to clarify. Be sure to confirm all costs beforehand to avoid surprises.
September 2024
I called today about having my glasses fixed. Even though I didn’t buy them there, Michelle said to bring them in. The girl who normally does repairs was out but she said she could try to fix them. I was pleasantly surprised when Michelle called within a few hours to tell me they were done. When I went to pick them up there was no charge on top of it! Michelle was awesome and the customer service was top notch. When I’m due for an eye exam next spring I will be calling them.
I have gone for years and an very pleased with the time spent explaining things, answering questions and personable people. Their equipment and tests are state-of-the-art and can give quick and accurate diagnoses of many eye conditions. Good variety of eye glass and frames also.
Updated review: My initial experience at Vision Associates was bit frustrating. I was told my exam would be fully covered, but received a $50+ bill later. However, after contacting them, they did reach out to explain the billing details. While still feel there was a miscommunication upfront, appreciate them taking the time to clarify. Be sure to confirm all costs beforehand to avoid surprises.
I called today about having my glasses fixed. Even though I didn’t buy them there, Michelle said to bring them in. The girl who normally does repairs was out but she said she could try to fix them. I was pleasantly surprised when Michelle called within a few hours to tell me they were done.
When I went to pick them up there was no charge on top of it!
Michelle was awesome and the customer service was top notch.
When I’m due for an eye exam next spring I will be calling them.