About Franklin Roofing
Franklin Roofing provides professional and reliable roofing services. They are known for their excellent communication and transparency throughout the entire process. Customers praise their promptness, honesty, and expertise in the roofing industry. The company offers a range of services, including roof repair for storm damage, complete roof replacements, chimney work, siding patches, and gutter installation. Customers appreciate the detailed updates and photos provided, ensuring they are informed every step of the way. The crew is very professional, always cleaning up debris and hauling away dumpsters at the end of each day so that the property looks neat. Shane, the owner, is very responsive and flexible, often going above and beyond to help customers, even during emergencies. Customers also mention Shane’s attention to problems and his friendly dog that sometimes hangs out on the job site. Franklin Roofing is dedicated to providing high-quality workmanship that is built to last, with a strong focus on customer satisfaction, as reflected in the many positive reviews.
I reached out to Franklin Roofing after discovering a stain on my interior ceiling. Shane and Luis inspected the roof that day at dusk and found wind damage affecting both the dormer and roof. To mitigate further damage, they covered the exposed areas where shingles had come off. Although the repairs and installation of the new roof became delayed due to the outside temperature, their dedication to quality was evident throughout. The repair process was straightforward, with daily photo updates keeping me informed. It was refreshing to interact with real, experienced people over the phone rather than artificial intelligence. I am extremely satisfied – Franklin Roofing proved to be responsive, dependable, ethical, and offered reasonable pricing. I would strongly recommend Franklin Roofing to all who may need a new roof but are putting it off because of the pressure of planning. They make it manageable!
I couldn’t be happier with the roof replacement Franklin Roofing did at my house in Bellingham. I got four quotes and went with Franklin Roofing. They weren’t the cheapest, but their estimate was very reasonable. The reason I chose them is because I could see right away that Shane genuinely cares, and he did not disappoint. They went above and beyond on every detail. They re-pitched the gutters, upgraded me to Pro shingles, redid all the flashings, and even brought in a mason so the front of the house would look amazing (which it does). Throughout the entire project, they kept me updated on progress and what was coming next. Luis and Shane and their crew are fantastic people who care a lot about the quality of their work and about making sure their customers are happy. If you’re reading this, don’t hesitate. You will not find a better company to replace your roof.
After my insurance company surprised me with a 30 day notice of being dropped because they used a drone to take a far away picture of my roof and determined that it “has natural discoloration and streaking”, I called Franklin Roofing and Shane came out to properly inspect my roof. He cleaned off some moss and sealed up a cracked vent pipe boot. Very nice, very professional. He provided me an inspection report saying that my roof has plenty of life left in it. I’ll be submitting it to my insurance company and once they reverse their decision, I’ll be switching to another insurance company.