“The staff is endearing and they're AMAZING at follow-ups. I received several calls, asking how my cat was, their concern and sincerity is greatly appreciated.“
“Dr. Lenk has been my Gingers vet since we rescued her almost six years ago. When she moved to PRAH, we moved with her…that’s how much we appreciate and value her kindness and knowledge.From the minute we walked into the office, we were greeted warmly by everyone we encountered. The women at the front desk are top notch! They are always attentive and welcoming. The techs are excellent, very kind, caring and professional.We are extremely happy with the move to PRAH!!“
“I have gone to East Bay for about 2 1/2 years and they are amazing. All the staff is pleasant and welcoming. This is why I left my previous vet. So I am very thankful for these people. They are patient and caring even when almost every animal in there is giving them trouble!!“
“Hoffman Animal Hospital has come through for us and our senior dog twice when we needed them. When I explained how uncomfortable my dog was at the vet they were sure to schedule us when we could literally walk in the door and into the exam room, no waiting, minimal stress.“
“Pete has been their patient for a few years now. They are responsive, caring and efficient in their care for him.“
“My dog Beau needed a sick appointment and were given one the next day. Greeted kindly by the front staff and were quickly put into a room. Jessica did the intake and took her time gaining Beau's trust. She listened to my concerns and relayed those to Dr. Girard who then came in and was wonderful. She was kind and explained her approach as we came up with a mutually agreed upon plan. I really appreciated their professionalism and felt confident in the care we received there.“
“Everyone here at Gansett Animal Hospital was supper nice. Gave me clear instructions and advice to care for my puppy Kipper. Supper friendly staff.“
“Staff is wonderful. They managed to slide my dog in when another patient canceled at the last minute. Thank you!“
“My dogs and I moved from FL and were in need of a new vet, the staff and Dr G are all incredibly helpful and polite. My questions were answered thoroughly and with patience. We weren't rushed during our appointment and were treated with respect and kindness.I have 2 huge pits and I've had issues at other vets where the front staff were very clear they didn't like pits, were afraid and I was so offended we waited outside. So glad we were welcomed!“
“Dr Richard Mello is the owner & vet. He is very dedicated to his patients & although he retired many years ago..he is still there treating his patients most days.WAH is very busy and the worldwide shortage of vets does not help. They are overwhelmed by people bringing their babies to them. They are often booked at least a month out for routine visits. They do their best to accommodate emergency calls. WAH tries to keep their fees reasonable and will work out a payment plan with you if you're honest!Dr Mello's daughter, Dr Jodi is also an experienced excellent vet there for many years. I've heard another long time vet is retiring soon. They have reduced their hours since COVID to Monday- Friday.I highly recommend WAH.“